Guides
Getting paid, explained by people who do it all day
We run accounts receivable for small businesses. These guides are the playbook — free, practical, and written for owners, not CFOs.
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Invoice follow-up email templates that get you paid — without burning the relationship
Six templates from friendly to firm, when to send each one, and the tone rules that make customers pay you first.
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What is DSO? The one number that tells you how fast you actually get paid
Days sales outstanding, in plain English: the formula, a five-minute calculation, what “good” looks like, and the levers that actually move it.
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Your invoice is 60 days past due. Here’s the playbook.
Sixty days is a fork in the road: handled right, most of these still get paid. The exact sequence — documentation, posture change, escalation, and the handoff decision.
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How to collect unpaid invoices without losing the customer
The fear of the awkward ask is why most invoices go stale. Here’s how professionals collect firmly and keep the relationship — tone ladders, good-payer rules, and dispute de-escalation.
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Ready when you are
Or stop needing the guides.
JMJ Billings runs the entire follow-up operation these guides describe — automatically, in your name, from your own domain. Flat monthly pricing, unlimited invoices, cancel anytime.
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